Why do companies with a significant online presence use Adobe Experience Manager (AEM)? It is pretty simple; it reduces the complexity of creating a cohesive digital experience. Companies looking to simplify the...
Artificial intelligence is becoming a part of everyday life for more and more people. In addition to streaming platforms and after-sales services, the main point of contact for many people with their preferred brands is ...
Everyone is talking about digital transformation from the boardroom to the cubicle, from small business owners to CEOs. However, before you jump on this buzzword bandwagon, it’s important to understand that digital trans...
In today’s digital age, all consumers expect services and information of any kind to be available in a single click. Because of this, consumer expectations have caused a massive disruption in the way companies do b...
There is a rising debate in the customer service realm. It involves the question, who is better at serving customers—humans or robots? Human customer service representatives and conversational AI for customer support ...
Bringing forth customer experience can greatly benefit the patrons as they receive much better service and support from your business. However, it’s also advantageous for companies in the long run as customer retention a...
SQE, short for software quality engineering, is the process in which quality checks are implemented throughout the development cycle of software. It ensures that DevOps and agile teams create high-quality software that p...
In today’s fast-paced world, it’s no surprise that the current generation of marketers is constantly pressed for time. For this reason, we believe that marketing automation is critical if you want to increase productivit...
Artificial intelligence is becoming more critical than ever! From being a fictional concept found in films and television, AI has become a powerful tool to uncover business insights and change our way of living forever. ...
At this point, most businesses are aware that DevOps is not just about tools. It’s also about culture. DevOps is the next generation of to-do lists but also includes the processes and methodologies that make it possible ...